LinkedIn updates its Help Center listings

LinkedIn has developed a new process for its Help Center listing to allow users to get the information they need faster and without going to multiple places.

LinkedIn explains this as follows:

Despite having a wealth of customized content, members are still faced with a problem when they need help: they must stop what they’re doing and go to the Help Center to find an answer. To address this problem, we gave ourselves a challenge: Can we bring the Help Center to members instead of bringing members to the Help Center?

The new process will display personalized Help Center items that include the most relevant tips to the section the user is currently browsing.

The quick prompt is currently only live on desktop, with future rollouts planned soon for mobile and other LinkedIn products, such as Recruiter and Sales Navigator.

Read more here.

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